If you are having problems with your Korky QuietFill toilet Fill Valve, follow this easy trouble shooting guide! Korky® QuietFILL® Toilet Fill Valve Universal replacement for faulty toilet fill valves and ballcocks Proven quietest in laboratory testing Easiest to install and adjust Fixes: No/slow refill, running toilet, noisy flushing toilet Korky® QuietFILL® Toilet Fill Valve 528 This video will help you troubleshoot the following: Valve will not shut off, Valve is hissing, Valve is turning on and off by itself while toilet is not in use, or if the toilet is running.
To resolve this issue, determine whether or not the water level in the toilet tank is rising above the top of the flush valve overflow tube. If the water level is rising above the top of the flush valve overflow tube, the fill valve may not be set to the correct height. Confirm the water level mark on the valve is set to the same height as the toilet manufactures water line. If the manufacturer’s water line is not visible, set the water mark on the valve ½ inch below top of flush valve overflow tube. If the valve is set too high, turn off the water supply, flush the toilet, and remove the tamper proof key if installed. Adjust the height of the valve by twisting the top half of the valve counterclockwise and push down on the valve until the correct water level is set. Then re-install the tamper proof key.
If the valve is set to the correct height, the valve may need to be serviced. Please refer to our Korky QuietFill servicing video for instructions.
If the water level is not rising above the top of the flush valve overflow tube, and the valve is running or hissing, a leaky flapper is likely triggering the valve to activate in order to maintain the water level in the tank. To test for a leak, turn off the water supply line and mark the water level line in the tank with a pencil.
Leave the water supply line shut off for 30 minutes. A water level drop in the toilet tank during this time period is an indication that the flapper is not sealing properly, meaning the flapper is worn and needs to be replaced. In some cases, the flush valve seating surface may be worn or sediment deposits may have accumulated on the flush valve seat, preventing the flapper from sealing. If the flush valve feels rough, clean the flush valve seat with a soft cloth. If you are unable to resolve the issue, please visit our website or contact Korky at 1-800-LAVELLE for further assistance.
I'll get to my high water use after the story. Last winter I installed a new Korky brand float valve in the basement toilet. It had a weird hissing sound but the water wasn't rising so I thought it was just annoying.
In march I got tired of the annoying hissing, went and bought another one.installed new one.still hissed. Ok, I'll live with it.
Around July 2009 my water usage started to climb. Usual use for the three of us was 3,500 / sometimes 4,000.
The August water invoice showed 6,000 gallons. Ok, maybe my son took too many long showers. Each month the usage has increased. Last invoice was 10,000 gallons.yikes. This invoice showed 12,000 gallons. American mcgee alice in wonderland.
What is going on? So yesterday I started the search. Shut off the supply to the house, checked the meter, meter shows no flow to home. Good - no leaks outside.
Turned the house main back on / checked meter, shows water flow. Went in and turned water off to the basement toilet with the hissing Korky valve / checked meter, meter shows no flow. Ok, that is weird because the water level is right on the line.
Some food coloring in the tqank was in order. Waited, waited, waited, several hourse passed.
No coloring in the bowel. So maybe the new flapper valve is leaking. Turned off the valve to the toilet.
Let the thing sit all night. In the morning the water is still right on the line.
For me to be using an extra 7,000 gallons a month from a leaking flapper valve, that tank should have been empty. So the hissing of the Korky fill valve could just be air in the lines. Could the movement of the air through the lines cause the little meter dial to spin and therefore cause the meter numbers to move.
This is strange and I'm no newbie to this stuff. I've worked on maintenance crews, albeit that was 40 years ago but I am still mechanically inclined. Have I paid several hundred dollars for air? Today, I did pull it apart, cleaned the screan and the valve diaphram. They were perfectly clean. Since the other day the hissing had stopped but then this morning all H broke lose and the valve wasn't closing and the tank was filling past the tank fill hole.
In the past 7 months this is the second Korky valve to go crazy. Both same way and same condition. Think I'll go get the old brass/copper fill valve and the ballcock. At least I'll know I have a machined metal valve. What I am thinking is the toilet is the first connection to the main and catches any silt that comes. When at the store there was another guy with the same story as mine.
He went through two fill valves in quick order. He thinks it is because the water company has been doing some back flow cleaning. That is what I thought. When I wrote my question tried at some humor but reading it back, it didn't work. I was trying to make the tube seem like it had a thought process.
I really think it is the valve. When I manually pull up on the float, the water will not stop. So if physically pulling on the float won't stop it, having it float by rising water will not do the job.
But your clip thing does mechanically make sense and I always thought it was to keep the thing from falling into the overflow hole. Thanks for the tip.
Think I have the answer but it worked fine for twenty three years with its current plumbing. I just noticed that the water supply to the toilet 'T's in before the house pressure regulator. There is a regulator outside in the meter pit.
I am guessing that the pressure is too high coming straight from the water company meter pit. I'm really not into doing any new joint sweating but I am thinking about a different fill valve.
I wonder if the old copper/brass valve with the ballcock can take more pressure? Well it has been three days now and the Fluidmaster is quiet and working. Weird that thwo different Korky towers didn't work and one new cap. Korky's are around $13 and Fluid master is around $7.90. The only thing about the Fluidmaster is that the tower part it isn't tall enough.
My tank is probably 40 years old, is taller than the new ones and holds more water. The Fluidmaster will only allow water to fill to with in two inches of the water line. I have the setting to maximum float height. Oh well, it flushes fine and I'll save a bit more water.
It'll help make up for the $100 that the Korky wasted.